Privacy Policy – Pharus Wellbeing
Introduction
Pharus Wellbeing ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website, sign up for our newsletter, and engage with our email marketing campaigns.
Collection of Personal Information
We collect personal information that is necessary for us to provide you with our services and to enhance your experience with Pharus Wellbeing. The types of personal information we may collect include:
Contact Information: Name, email address, phone number.
Website Interaction: IP address, browser type, and activity on our website (e.g., pages viewed, links clicked).
Newsletter Sign-Up: Email address, name.
Marketing Preferences: Preferences related to receiving marketing communications from us.
We may collect this information directly from you when you provide it to us (e.g., when signing up for our newsletter) or automatically when you interact with our website.
Use of Personal Information
The personal information we collect is used for the following purposes:
Service Delivery: To provide you with the services you request, including access to our newsletter and other communications.
Communication: To send you updates, newsletters, and marketing communications related to our services, unless you opt out.
Website Improvement: To analyse website usage and improve the functionality and user experience of our website.
Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.
Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information to the following types of parties:
Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, managing our email marketing, processing payments, or performing other business functions. These service providers include, but are not limited to, email marketing platforms, website hosting companies, CRM systems, and payment processors. These parties are contractually obligated to keep your information confidential and to use it only for the purposes for which we have engaged them.
Legal Requirements: If required by law, we may disclose your personal information to regulatory authorities, law enforcement agencies, or other entities as necessary to comply with legal obligations, resolve disputes, or enforce our agreements.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
You have the right to:
Access Your Information: Request access to the personal information we hold about you.
Correct Your Information: Request correction of any inaccuracies in your personal information.
Withdraw Consent: Withdraw your consent to receive marketing communications from us at any time.
Delete Your Information: Request the deletion of your personal information, subject to legal obligations.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyse site traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any linked sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Data Breach Notification
In the event of a data breach involving your personal information, we will notify you as soon as possible. We will provide details about the breach, the information affected, and the steps we are taking to address the issue. We will also comply with any legal requirements for reporting the breach to regulatory authorities.
Unsubscribing from Marketing Communications
If you wish to opt out of receiving marketing communications from us, you can do so by clicking the "unsubscribe" link provided in each email we send you. Alternatively, you can contact us directly using the contact details provided below to request removal from our marketing lists.
Data Access Request Process
To request access to your personal information or to make any other inquiries about your data, please follow these steps:
Submit a Request: Contact us via email at daniel@pharuswellbeing.com.au or by mail at 4 Dauntless Lane, Bray Park, QLD, 4500.
Provide Identification: We may require you to provide proof of identity to ensure that the request is legitimate.
Response Time: We will respond to your request within 30 days. If we need additional time, we will inform you and explain the reason for the delay.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Pharus Wellbeing
Daniel McCullough
Email: daniel@pharuswellbeing.com.au
Phone: 0474 803 123
Address: 4 Dauntless Lane, Bray Park, QLD, 4500
Effective Date: 15/8/2024